Computer software for tourism applications, automation solutions
for travel companies

The tourist business is a modern, dynamically developing branch, with a set of characteristics peculiar only to this business. Therefore, the software developer which has the task to provide automation to one or another tourist company, has to thoroughly study the subject of the task, appreciate correctly its possibilities in the selection of the means of programming, terms, and possible expenses.

It was six years ago when we began reflecting over the creation of a common database for tour operators’ offers, and naturally, have faced the rejection of this idea by tour operators. The market as such has not been formed yet, there were no travel agency networks, so this idea could lead to a considerable decline in prices on a market yet in the process of formation. We have postponed it. Still, one way or the other, the idea was implemented. New companies dealing with the accumulation of tour operators’ offers have emerged, and the tour operators themselves became the first users of such systems that enabled them to analyze their competitors’ offers. Market analysis agencies have also shown a certain interest in the product. The competition among companies offering marketing instruments for tour operators’ offers analysis has started.

“SAMO-TourAgent” was initially designed to be used by network travel agencies.
Build according to a three-tiered “client – server – database” architecture, the software can be installed in an unlimited number of remote offices. In this case in remote offices only the thin client is being installed, and the central database is stored on the server located in the main office and accumulates information incoming from all offices. A number of our partners have particularly decided on this solution.

Thus, the task number one – is market monitoring. The entry-level agencies prefer the so-called tour searching and reservation systems. What are the advantages of these systems and how do they operate?

Some thoughts about a single tourist informational space (STIS) were expressed in the last year issue of Tourist Technologies (TT).
It is nice to acknowledge that the process of creating a single informational space has started and the foreseen forecast is fully confirmed. So, what are the changes that took place, and what will be the following steps, in our opinion, on the way of creating STIS.

In the last issue of Tourist Technologies (hereinafter TT) we have considered the strategy of software selection by the tourist company. Not less important is the modality the tourist company uses to introduce the chosen work technology.
So, you’ve made your choice. What is the right modality of introducing the Software?